Q. Can I use 2 (Two) Promotional Coupons/Codes together?
Ans. No, you may only use 1 (One) Promotional Coupons/Codes in a single purchase or in a single customer order for the same Product(s).
Q. I am not able to apply Promotional Coupon/Code for the purchase of Product(s) what may be the reason?
Ans. The Promotional Coupon/Code is only valid on products that are shown at full price.
Q. How do I know my order has been confirmed?
Ans. Once the payment for the order has been credited in our account, you will receive a confirmation email and a SMS of Order Receipt. After Order Confirmation, we will process the order within 7-14 days and send you tracking details. Orders are packed and shipped between Mondays to Friday, not excluding public holidays.
Q. Why am I not receiving order/shipping notifications?
Ans. In case you don't find your email notifications, please look into the Promotions/Spam folder in your mailbox.
Q. Do you ship free of cost?
Ans. We don't provide free shipping, check out our Shipping Terms for more details.
Q. I received a damaged/wrong Product/item/goods how do I proceed for Return?
Ans. We apologize if you have received a damaged item. Please initiate the Return process within 48 hours by Contact Us, and submitting/uploading relevant pictures attached. Sorry for the inconvenience.
Q. What payment methods do you accept?
Ans. We provide you the following payment options on the Website:
PayPal, Visa, Master, American Express, Discover.
Q. Do color on screen are same as actual Product?
Ans. Our screens are tuned differently and colors that you see on your screen may be close but not exactly the same, as the Product.